FREQUENTLY ASKED QUESTIONS
WHAT IS THE PARENT PORTAL?
The parent portal is our online center where you can manage everything about your account. You can pay your tuition directly through the parent portal and check your balance to make sure you are up-to-date. The system also allows you to register for classes and events. You will find a direct link to the parent portal on our homepage. Contact us if you have any trouble accessing your account.
WHEN CAN I JOIN?
Anytime! We are happy to offer continuous enrollment for any of our classes. If you start in the middle of a session, we will pro-rate your tuition. Call us today to sign-up and get started this week!
WHAT SHOULD I WEAR?
For girls, we recommend wearing a leotard, but they can wear a t-shirt and shorts/pants. For boys, we recommend wearing a t-shirt and shorts/pants. We offer leotards and drinks for sale. The important thing is that the clothing is relatively tight-fitting to allow our instructors to safely spot your child. Please ensure that all hair is put up or pulled back in a ponytail and remove all jewelry. Socks and shoes will need to be removed prior to stepping on the mat.
CAN I PRO-RATE TUITION?
Yes! The cost for each class on a pro-rated basis is $20. It is much more cost-effective to purchase a month of classes.
IS THE REGISTRATION FEE ANNUAL?
Yes, the registration fee is required each year for each child. The fee is $35 for an individual child or $60 for siblings.
HOW DO I MAKE UP A CLASS?
Make-up classes are available for one session only following the absence. After one session has been completed, they are expired. Just come to the same class you are enrolled in, at a different time, to do a make-up class.
CAN I STAY AND WATCH CLASS?
Yes, we offer an observation area upstairs so that you can watch your child as they practice.
WHAT IS YOUR POLICY ON INCLEMENT WEATHER?
In the event of inclement weather, we may close the gym. Please check our Facebook page for updates on closings due to weather conditions. You will also receive an email in the event of a closing.